Senior Operations Manager

1 day ago


Richmond Hill, Ontario, Canada Cafe Demetres Full time

We are seeking an experienced Senior Operations Manager to join our team at Cafe Demetres.

About the Job

This is a permanent position working 35 hours per week, with a salary range of $55,000 - $65,000 annually, depending on experience. The ideal candidate will have at least one year of experience in restaurant management and possess excellent leadership and communication skills.

Responsibilities include:

  • Determining service types and implementing operational procedures
  • Conducting performance reviews and ensuring health and safety regulations are followed
  • Negotiating with suppliers and clients for food and facilities use
  • Participating in marketing plans and implementation
  • Addressing customer complaints and providing exceptional customer service
  • Planning, organizing, directing, controlling, and evaluating daily operations
About Cafe Demetres

Cafe Demetres is a leading restaurant chain committed to providing excellent dining experiences to our customers. We prioritize employee satisfaction, diversity, and inclusivity, offering various support programs for employees from diverse backgrounds.

Required Skills and Qualifications

To be successful in this role, you must have:

  • Excellent leadership and communication skills
  • At least one year of experience in restaurant management
  • A college or CEGEP diploma
  • Proficiency in Microsoft Office, including Access, Excel, PowerPoint, and Word
Benefits

We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development.

Other Requirements

Please note that this job requires regular standing, walking, and lifting heavy loads, as well as working under pressure and meeting tight deadlines.



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