Healthcare Program Manager, Service Delivery Expert

1 week ago


Mississauga, Ontario, Canada Spectrum Health Care Full time

Spectrum Health Care is a renowned organization in Canada, consistently delivering exceptional healthcare services. We are proud to have been named one of Canada's Best Managed Companies, recognizing our commitment to innovation, culture, and leadership.

The estimated salary for this position is $85,000 - $110,000 per annum, depending on location and experience.

Job Overview

We are seeking an experienced Healthcare Program Manager to lead our Integrated Specialty Programs. This role requires a proven track record of managing high-performing teams, fostering collaborative environments, and driving quality improvements.

In this critical position, you will leverage data-driven insights to optimize service delivery, enhance client outcomes, and achieve key performance indicators. You will collaborate with external health system stakeholders to design and implement innovative programs, ensuring seamless care transitions across the broader health system.

Key Responsibilities
  • Lead program development and clinical workflows to support innovative models of care
  • Recruit and onboard team members, ensuring they possess the necessary attributes, training, and skills
  • Drive team performance, mentorship, and quality improvement initiatives
  • Collaborate with operational leadership to implement best practices
  • Address quality, safety, and risk issues, developing improvement plans as needed
  • Maintain key performance indicators, initiating process changes when required
  • Contribute to improved client outcomes through evidence-informed practices and resource efficiency
Qualifications
  • Current CNO certificate as Registered Nurse, degree preferred
  • Minimum 5 years of recent experience in Nursing Management, preferably in a community setting
  • Experience managing in a union environment is an asset
  • Solid knowledge of leading multidisciplinary teams, program development, and implementation
  • Valid G driver's license and reliable vehicle

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

Spectrum Health Care is committed to fostering a culture of diversity, equity, and inclusion within our organization, striving to attract and develop a workforce that reflects the diverse communities we serve.



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