Retail Store Supervisor

2 months ago


Burlington, Ontario, Canada Circle K Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Circle K. As a key member of our retail sales and customer service team, you will be responsible for leading a team of sales associates and ensuring that our store operates efficiently and effectively.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of sales associates to ensure excellent customer service and sales performance.
    • Provide guidance and support to team members to help them develop their skills and knowledge.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive sales growth and improve customer satisfaction.
    • Provide exceptional customer service to ensure customer loyalty and retention.
  • Store Operations
    • Manage store inventory, including ordering and receiving merchandise, and maintaining accurate inventory records.
    • Ensure that the store is clean, safe, and well-maintained, and that all equipment and facilities are in good working order.
  • Reporting and Analysis
    • Prepare and submit regular sales reports and analysis to management.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
Requirements
  • Education and Experience
    • No degree, certificate, or diploma required.
    • 1 year to less than 2 years of experience in retail sales and customer service.
  • Work Setting
    • Retail business environment.
  • Work Conditions and Physical Capabilities
    • Fast-paced environment.
    • Work under pressure.
    • Attention to detail.
    • Combination of sitting, standing, and walking.
  • Personal Suitability
    • Client focus.
    • Organized.
    • Reliability.
    • Team player.
Working Conditions

This is a permanent position with a 35-hour workweek. The work language is English.



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