Customer Experience Investigator

4 weeks ago

Charlottetown, Prince Edward Island, Canada C3 Client Satisfaction Full time
About the Role

We are seeking a detail-oriented individual to join our team as a Customer Experience Investigator. In this role, you will be responsible for evaluating customer service and store environments in shopping centres or malls.

Key Responsibilities
  • Produce accurate and detailed reports of your findings
  • Evaluate customer service and store environments to identify areas for improvement
  • Conduct undercover work to gather information
Requirements
  • No degree, certificate, or diploma required
  • 1 to less than 7 months of experience
  • Excellent oral communication skills
  • Reliability and attention to detail
Work Environment

You will be working in a shopping centre or mall, with the ability to use public transportation and own transportation. Travel expenses will not be paid by the employer.

What We Offer
  • Casual work term
  • English or French language support
  • 3 to 6 hours of work per month

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