Customer Experience Investigator

2 months ago


Charlottetown, Prince Edward Island, Canada C3 Client Satisfaction Full time
About the Role

C3 Client Satisfaction is seeking a skilled Mystery Shopper to join our team. As a Mystery Shopper, you will be responsible for evaluating customer service and store environments in shopping centres or malls.

Key Responsibilities
  • Produce detailed reports on your findings
  • Evaluate customer service and store environments
  • Conduct undercover work to gather information
Requirements
  • Excellent oral communication skills
  • Reliability and attention to detail
  • Ability to work independently and as part of a team
  • Availability for shift or on-call work
  • Legally able to work in Canada
  • Reside in proximity to the advertised location
Work Environment

This is a casual position, requiring approximately 3 to 6 hours of work per month. You will be expected to use your own transportation and have access to a cellular phone, computer, and internet.

Language

The primary language for this role is English or French.



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