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Information and Registration Coordinator

2 months ago

Edmonton, Alberta, Canada MacEwan University Full time

Job Summary

MacEwan University is seeking a highly skilled and detail-oriented Information and Registration Assistant to join our team in the School of Continuing Education. As a key member of our registration team, you will provide exceptional customer service to students, faculty, and staff, ensuring a seamless and efficient registration experience.

Key Responsibilities

  • Provide accurate and timely information to students, faculty, and staff regarding university policies, procedures, and programs.
  • Process registrations, fee assessments, and other administrative tasks with high accuracy and attention to detail.
  • Manage and maintain accurate records and databases, ensuring data integrity and confidentiality.
  • Communicate effectively with students, faculty, and staff via phone, email, and in-person, providing excellent customer service and resolving issues in a timely manner.
  • Collaborate with the registration team to ensure seamless registration processes and resolve any issues that may arise.

Requirements

  • Post-secondary diploma in office administration or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in database management and registration systems.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.