Information and Registration Assistant

4 weeks ago

Edmonton, Alberta, Canada MacEwan University Full time

Opportunity

MacEwan University is seeking a Frontline Registration and Information Coordinator for a full-time continuing opportunity with the School of Continuing Education.

The Frontline Registration and Information Coordinator provides frontline registration and information to the students, to the public and the MacEwan University community. Exemplary customer service is the primary objective with every transaction performed. The Frontline Registration and Information Coordinator is accountable for contributing to the success of the School of Continuing Education.

Key Responsibilities:

  • Responding to inquiries about university publications and information materials, maintaining stock of publications and updates as required.
  • Thorough direction and information dissemination both in person and on the phone to university, activities, events, conferences, workshops, seminars and room location.
  • Preparing letters, forms contracts, invoices and other internal documents requirement for review by the supervisor.
  • Handling registrations, administrative and miscellaneous fee assessments (Transcript request, Applications, Audit, Prior Learning, Challenge Exams, etc.).
  • Completing cashiering duties, payment acceptance and daily reconciliation, and accountability of all transactions processed.

Skills

The successful candidate will have:

  • The ability to use databases, registration systems and other computer applications.
  • The ability to communicate effectively in emails and in person.
  • The ability to handle multiple inquiries.

Qualifications

  • A minimum of a post-secondary Diploma in office or administration
  • An equivalent combination of education and experience may be considered.

Benefits

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

  • Competitive base pay
  • Generous vacation time
  • Secure pension plan
  • Flexible benefits package
  • Continuous learning culture
  • Opportunities for career growth

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