Customer Service Associate

1 month ago


Chilliwack, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as an OMNI Customer Fulfillment Associate. In this role, you will be responsible for picking and packing online grocery delivery orders with precision and accuracy, ensuring a high-quality standard and adherence to strict safety and food hygiene standards.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure that products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
  • Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment safely.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

The minimum rate of pay for this position starts from $17.55. Rate of pay will be determined based on relevant experience.

We are an equal opportunities employer and will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

8249 Eagle Landing Pkwy, Chilliwack, BC V2R 0P9, Canada

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