Customer Experience Associate
4 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities
- Provide customer service and support to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
- Assist clients with a range of financial transactions, including deposits, withdrawals, and bill payments.
- Identify and assess customer needs, providing solutions and recommendations to meet their financial goals.
- Work collaboratively with colleagues to achieve business objectives and provide a positive customer experience.
Requirements
- High school diploma and/or equivalent experience.
- 1+ years of relevant experience in customer service or a related field.
- Post-secondary or undergraduate degree in a related field is an asset.
About Us
The Toronto-Dominion Bank (Canada) is a leading financial institution with a commitment to customer service and community involvement. We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth and development.
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