Beauty/Cosmetics Department Manager

5 days ago


Halifax, Nova Scotia, Canada Atlantic Superstore Full time

About the Role:

We are seeking a highly motivated and experienced Department Manager to join our team at Atlantic Superstore in Halifax. As a Department Manager, you will be responsible for leading the Beauty/Cosmetics department and assigned areas within the store.

Key Responsibilities:

  • Direct and supervise all Beauty/Cosmetic staff to manage the department ensuring efficient stock position and courteous customer service.
  • Ensure productivity within all areas is efficient, achieving expectations within the Beauty/Cosmetics department.
  • Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
  • Maximize sales and gross profit, ensuring overall customer satisfaction with our products and services.
  • Hire all part-time staff and train new employees.
  • Support and schedule all colleagues ensuring compliance with our scheduling practices and strict control of wage costs.
  • Interpret and administer Company policy and ensure compliance with the Employee Guidelines.
  • Maintain the condition of all beauty/cosmetic service counters, production areas, and offices (5's standards).
  • Ensure safety and sanitation and overall conditions of the sales floor, consultant booths, etc.

Requirements:

  • Flexibility to work a variety of hours including days, evenings, and weekends.
  • Ability to work in a fast-paced customer-facing full-service environment.
  • Accept responsibility for department metrics, leadership, and colleague engagement.
  • Three to five years' experience in the Beauty/Cosmetic industry considered beneficial.
  • Prior management experience considered beneficial.
  • Grade 12 Diploma (GED or equivalent).

About Us:

Atlantic Superstore is a leading retailer in Canada, committed to providing exceptional customer service and creating a positive shopping experience for our customers. We are dedicated to building a diverse and inclusive workplace culture that values our colleagues and supports their growth and development.


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