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Department Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Department Manager to join our team at Atlantic Superstore in Halifax. As a Department Manager, you will be responsible for leading the Beauty/Cosmetics department and driving sales growth while delivering exceptional customer service.
Key Responsibilities:
- Direct and supervise all Beauty/Cosmetic staff to manage the department ensuring efficient stock position and courteous customer service.
- Ensure productivity within all areas is efficient, achieving expectations within the Beauty/Cosmetics department.
- Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
- Maximize sales and gross profit, ensuring overall customer satisfaction with our products and services.
- Hire all part-time staff and train new employees.
- Support and schedule all colleagues ensuring compliance with our scheduling practices and strict control of wage costs.
- Interpret and administer Company policy and ensure compliance with the Employee Guidelines.
- Maintain the condition of all beauty/cosmetic service counters, production areas, and offices (5's standards).
- Ensure safety and sanitation and overall conditions of the sales floor, consultant booths, etc.
Requirements:
- Flexibility to work a variety of hours including days, evenings, and weekends.
- Ability to work in a fast-paced customer-facing full-service environment.
- Accept responsibility for department metrics, leadership, and colleague engagement.
- Three to five years' experience in the Beauty/Cosmetic industry considered beneficial.
- Prior management experience considered beneficial.
- Grade 12 Diploma (GED or equivalent).
About Us:
Atlantic Superstore is a leading retailer in Canada, committed to delivering exceptional customer service and driving sales growth. We are a dynamic and fast-paced company that values our colleagues and customers. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.
