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Department Head
2 months ago
About the Role:
The Department Head - Beauty/Cosmetics will be responsible for leading the Beauty/Cosmetics department at Atlantic Superstore, a dynamic retail environment. As a key member of the management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.
Key Responsibilities:
- Direct and supervise all Beauty/Cosmetics staff to manage the department, ensuring efficient stock position and courteous customer service.
- Ensure productivity within all areas is efficient, achieving expectations within the Beauty/Cosmetics department.
- Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
- Hire all part-time staff and train new employees.
- Support and schedule all colleagues ensuring compliance with our scheduling practices and strict control of wage costs.
- Interpret and administer Company policy and ensure compliance with the Employee Guidelines.
- Maintain the condition of all beauty/cosmetic service counters, production areas, and offices (5's standards).
Requirements:
- Three to five years' experience in the Beauty/Cosmetics industry is considered beneficial.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment.
- Excellent customer service skills.
About Atlantic Superstore:
Atlantic Superstore is a leading retail company committed to providing an exceptional shopping experience for our customers. We are dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion.
