Global Consumer and Commercial Product Strategist

2 weeks ago

Old Toronto, Canada American Express Services Europe Limited Full time

We are seeking an exceptional individual to lead our consumer and commercial product strategy, driving customer engagement and profitable growth in the Canadian market.

Job Summary

The successful candidate will be responsible for developing and executing comprehensive strategies for consumer and commercial products, including card and non-card offerings, to optimize investments and improve overall profitability.

This role requires strong leadership skills, effective communication, and a deep understanding of card economics, consumer segments, and competitive forces.

Able to inspire and engage teams, stakeholders, and senior leaders, this individual will also possess excellent financial and analytical skills, with a proven track record of managing investment budgets and prioritizing strategic initiatives.

Responsibilities
  • Develop and execute end-to-end consumer and commercial product strategies to drive customer engagement and profitable growth.
  • Optimize investments and manage key lines of the profit and loss statement to improve overall profitability.
  • Build and maintain strong working relationships with key stakeholders across the organization, including international partners.
Qualifications
  • Proven experience in driving new strategies in payments, product, and portfolio management across financial services.
  • Solid understanding of card economics and associated core levers, with experience managing P&L inputs and identifying opportunities to improve profitability.
  • Strong understanding of consumer and commercial segments, including existing and emerging customer needs and competitive forces.
  • Ability to inspire through effective communication and engage in an authentic way with teams, stakeholders, and senior leaders.
  • Excellent financial and analytical skills, with a consistent track record of effectively managing and prioritizing large investment budgets and sophisticated strategic initiatives.
  • Consistent record of leading comprehensive strategic reviews, developing recommendations, and implementation plans.
Benefits
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.
  • Generous paid parental leave policies.
  • Free access to global on-site wellness centers staffed with nurses and doctors.
  • Career development and training opportunities.

At American Express Services Europe Limited, we are committed to providing an inclusive and accessible work environment that values diversity and respect. We strive to create a workplace where everyone can grow, develop, and thrive.

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