Customer Experience Associate

1 week ago


Coquitlam, British Columbia, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role:

We are seeking a Customer Experience Associate to join our team at The Toronto-Dominion Bank. As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences and providing banking solutions to our clients.

Key Responsibilities:

  • Process financial transactions accurately and efficiently.
  • Determine customer needs and recommend suitable banking solutions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Achieve assigned goals and business objectives through the promotion of banking solutions and the completion of business processes.
  • Build strong relationships with customers to advise them on banking solutions and processes.
  • Contribute to a positive and inclusive work environment by promoting team effectiveness and participating in personal performance development.

Requirements:

  • High School diploma and/or 1+ years of relevant experience.
  • Undergraduate degree or equivalent is an asset.
  • Strong administration, organizational, planning, and time management skills.
  • Hands-on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
  • A go-getter who can exercise initiative and be accurate and detail-oriented.
  • A dynamic communicator with established customer experience skills.

About TD:

The Toronto-Dominion Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Our Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Additional Information:

Please be advised that this job opportunity is subject to provincial regulation for employment purposes.



  • Coquitlam, British Columbia, Canada Otter Co-op Full time

    At Otter Co-op, we're seeking a motivated and customer-focused Liquor Store Associate to join our team at the Angry Otter Liquor in Coquitlam, BC.We offer a competitive salary of $15.50-$18.00 per hour, depending on experience, as well as opportunities for wage increases based on performance and hours worked.In this role, you will be responsible for...


  • Port Coquitlam, British Columbia, Canada Scotiabank Full time

    About the RoleThis leadership position is responsible for overseeing high-performing Retail Service teams at Scotiabank. The ideal candidate will champion Scotiabank's core values and culture, while prioritizing customer success and financial goals.Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates.Build strong...


  • Coquitlam, British Columbia, Canada Savers Full time

    **About Us**Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where second-hand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used clothing, accessories, and household goods at affordable prices.Our team members are passionate about creating...


  • Port Coquitlam, British Columbia, Canada Scotiabank Full time

    We are seeking a Senior Customer Experience Associate to join our team at Scotiabank. As a key member of our Branch Network, this role is critical in providing exceptional service to our customers and helping them achieve their financial goals.About the RoleThe Senior Customer Experience Associate will be the face of our branches, embodying the character and...


  • Coquitlam, British Columbia, Canada Savers Value Village Full time

    About UsWe are a purpose-driven company with a business model that people love for our impact on both the planet and local communities.Our MissionAt Savers / Value Village, we champion reuse and inspire a future where second-hand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local...


  • Coquitlam, British Columbia, Canada Savers Full time

    About UsSavers is a leading thrift store chain with a mission to champion reuse and inspire a future where second-hand is second nature.We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job Title: Customer Experience Ambassador (Sales Floor Associate)The estimated salary for...

  • Merchandise Associate

    4 weeks ago


    Coquitlam, British Columbia, Canada Savers Full time

    About the RoleAt Savers, we're looking for a Merchandise Processing Associate to join our team. As a Merchandise Processing Associate, you'll play a key role in creating an awesome experience for our customers, donors, and team members.Key ResponsibilitiesProcess and prepare merchandise for sale, ensuring high-quality standards are met.Work collaboratively...


  • Coquitlam, British Columbia, Canada Bell Canada Full time

    At Bell Canada, we're committed to advancing how Canadians connect with each other and the world. As a Retail Sales Associate, you'll play a key role in helping customers find the right devices, technologies, and plans for their connectivity needs.We value diversity and provide a supportive, inclusive community where all team members can succeed. Our team is...


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    As a Customer Service Associate at beBee Professionals, you will play a vital role in providing exceptional service to our customers. Your responsibilities will include greeting and assisting customers, maintaining product knowledge, and processing transactions. To be successful in this role, you will need a high school diploma, excellent customer service...


  • Port Coquitlam, British Columbia, Canada Scotiabank Full time

    As a Customer Experience Lead at Scotiabank, you will be responsible for driving customer satisfaction and loyalty in our Retail Service teams.About the RoleThis is an exciting opportunity to lead and support a high-performing team of Customer Experience Associates, championing Scotiabank's core values and culture. We are looking for an enthusiastic and...


  • Port Coquitlam, British Columbia, Canada Scotiabank Full time

    Job OverviewWe are seeking an experienced leader to oversee our Retail Service teams at Scotiabank.About the RoleThis role is responsible for leading a team of Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:The ideal candidate will have excellent leadership skills, with experience managing a team of employees....


  • Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Coquitlam, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Coquitlam, British Columbia, Canada EMPEROR CONCIERGE INC. Full time

    Job SummaryWe are seeking an experienced Customer Experience Manager to join our team at EMPEROR CONCIERGE INC. This is a unique opportunity to lead and develop the customer experience strategy, ensuring exceptional service delivery across various locations.About the RoleThe Customer Experience Manager will be responsible for coordinating activities with...


  • Coquitlam, British Columbia, Canada Westwood Plateau Full time

    Main Responsibilities:Anticipate and meet customer needs to enhance their golf experience.Develop and implement strategies to improve day-to-day operations and achieve Golf Operations objectives.Welcome and engage with guests at the facility to ensure a positive and memorable experience.Shift Duties:Develop a comprehensive understanding of the facility,...

  • Sales Associate

    3 weeks ago


    Coquitlam, British Columbia, Canada New Edge Alliance INC. Full time

    New Edge Alliance INC. is seeking a skilled Sales Associate - Customer Service Representative to join our team. Key responsibilities include:Operating a cash register and handling customer transactions with accuracy and efficiency.Providing exceptional customer service and offering advice on merchandise to drive sales and customer satisfaction.Maintaining...


  • Coquitlam, British Columbia, Canada Westwood Plateau Full time

    Job Summary:This role is expected to provide exceptional customer service and support to guests at Westwood Plateau. The ideal candidate will have a strong understanding of the facility and its operations, including the golf course, GPS on-cart system, and course rules and etiquette.Key Responsibilities:Anticipate and meet the needs of guests to ensure a...


  • Coquitlam, British Columbia, Canada Walmart Canada Full time

    Job SummaryAs a General Merchandise Associate at Walmart Canada, you will play a vital role in delivering exceptional customer service and maintaining a well-organized sales floor. Your primary responsibilities will include providing assistance to customers, maintaining the general merchandise area, and ensuring a safe and clean work environment.Key...


  • Coquitlam, British Columbia, Canada Walmart Canada Full time

    Job Overview:As a Customer Service Representative in our General Merchandise team at Walmart Canada, you will play a vital role in providing an exceptional shopping experience for our customers. Our goal is to create a welcoming and inclusive environment where customers feel valued and supported.Salary:The minimum rate of pay for this position starts from...


  • Coquitlam, British Columbia, Canada Tim Hortons Full time

    In 1964, the first Tim Hortons restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits since.Tim Hortons is Canada's largest quick-service restaurant chain operating with nearly 4,000 restaurants across the country. It's more than a coffee and bake...


  • Coquitlam, British Columbia, Canada The Body Shop International Limited Full time

    About The Body ShopThe Body Shop International Limited is a global beauty brand that has been pioneering cruelty-free beauty for over 40 years. Our mission is to generate positive economic, social, and environmental impact. We're committed to empowering people and enriching our planet.Your RoleAs a Seasonal Customer Experience Specialist, you will be part of...