Customer Service Representative

4 weeks ago


Coquitlam, British Columbia, Canada Walmart Canada Full time
Job Overview:
As a Customer Service Representative in our General Merchandise team at Walmart Canada, you will play a vital role in providing an exceptional shopping experience for our customers. Our goal is to create a welcoming and inclusive environment where customers feel valued and supported.

Salary:
The minimum rate of pay for this position starts from $17.55 per hour, with the potential for increase based on relevant experience.

Key Responsibilities:
  • Provide excellent customer service by greeting all customers in a polite and friendly manner, assisting them with product inquiries, and resolving any issues that may arise.
  • Cover assigned areas on the sales floor to ensure seamless customer interaction and maximum store visibility.
  • Zones assigned areas to maintain a clean and organized store environment.
  • Moves feature merchandise to its modular home to enhance visual appeal and drive sales.
  • Works recovery merchandise from the Customer Service desk and other areas of the store to minimize stock discrepancies.
  • Assists with Front End coverage during peak periods to ensure efficient checkout processes.
  • Communicates effectively with other associates to maintain floor coverage and address customer concerns.
  • Contributes to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures.

Minimum Qualifications:
To be eligible for this role, candidates must meet the following requirements:
  • Be at least 16 years old

Benefits and Opportunities:
At Walmart Canada, we are committed to supporting the well-being and growth of our associates. Some benefits include access to training programs, opportunities for career advancement, and a competitive compensation package.

Our mission is to provide our customers with an unparalleled shopping experience. If you share our passion for delivering exceptional customer service and contributing to a dynamic retail environment, we encourage you to apply for this exciting opportunity.

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