Customer Experience Manager
3 days ago
We are seeking an experienced Customer Experience Manager to join our team at EMPEROR CONCIERGE INC. This is a unique opportunity to lead and develop the customer experience strategy, ensuring exceptional service delivery across various locations.
About the RoleThe Customer Experience Manager will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised. They will also prepare and submit reports, resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
Key Responsibilities- Coordinate, assign, and review work tasks to ensure efficient service delivery.
- Hire and train staff in job duties, safety procedures, and company policies.
- Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
- Requisition materials and supplies, and provide emergency response when required.
- Participate in emergency response planning, follow emergency and safety procedures, and keep logs and maintain records.
To succeed in this role, you will require excellent oral communication skills, efficient interpersonal skills, and the ability to work effectively in a team environment. Leadership skills are essential, and attention to detail is crucial in this position.
BenefitsThis exciting opportunity offers a competitive estimated salary range of $60,000 - $80,000 per annum, depending on experience, plus health benefits through our comprehensive healthcare plan.
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Customer Experience Manager
4 days ago
Port Coquitlam, British Columbia, Canada Chipotle Mexican Grill Full timeCompany OverviewChipotle Mexican Grill, Inc. (NYSE: CMG) is a leader in the food industry, committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.The company has restaurants in the United States, Canada, the United Kingdom, France and Germany, making it a pioneer...
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Store Manager
4 weeks ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a seasoned Store Manager - Customer Experience to join our team in Port Coquitlam, Canada. As a key member of our team, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality...
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Customer Experience Ambassador
4 weeks ago
Coquitlam, British Columbia, Canada Cineplex Full timeJob Summary:Cineplex is seeking a dynamic and customer-focused individual to join our theatre team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional entertainment experiences to our guests, ensuring a positive and memorable visit to our theatres.Key Responsibilities:Provide excellent customer service to...
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Customer Experience Ambassador
4 weeks ago
Coquitlam, British Columbia, Canada Cineplex Full timeJob Summary:Cineplex is seeking a dynamic and customer-focused individual to join our theatre team as a Customer Experience Ambassador. In this role, you will be responsible for providing exceptional entertainment experiences to our guests, ensuring a positive and memorable visit to our theatres.Key Responsibilities:Provide excellent customer service to...
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Experience Manager
3 days ago
Port Coquitlam, British Columbia, Canada Scotiabank Full timeJoin Scotiabank, a leading bank in the Americas, as an Experience Manager - Customer Service.About the RoleIn this role, you will be responsible for delivering exceptional customer service and experience by processing day-to-day transactions, building strong relationships with customers, and identifying opportunities to exceed their needs.The ideal candidate...
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Customer Experience Director
1 week ago
Port Coquitlam, British Columbia, Canada Scotiabank Full timeAbout the RoleThis leadership position is responsible for overseeing high-performing Retail Service teams at Scotiabank. The ideal candidate will champion Scotiabank's core values and culture, while prioritizing customer success and financial goals.Lead and manage a team of Customer Experience Associates and Senior Customer Experience Associates.Build strong...
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Customer Experience Ambassador
3 days ago
Coquitlam, British Columbia, Canada Savers Full timeAbout UsSavers is a leading thrift store chain with a mission to champion reuse and inspire a future where second-hand is second nature.We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job Title: Customer Experience Ambassador (Sales Floor Associate)The estimated salary for...
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Customer Experience Specialist
2 months ago
Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Coquitlam, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
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Customer Experience Ambassador
4 weeks ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob Summary:This role is responsible for providing exceptional customer experiences at Westwood Plateau. The ideal candidate will have a strong understanding of the facility and be able to anticipate and meet customer needs.Key Responsibilities:Develop and maintain knowledge of the entire facility, including the golf courseProvide excellent customer service...
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Customer Experience Ambassador
3 weeks ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeMain Responsibilities:Anticipate and meet customer needs to enhance their golf experience.Develop and implement strategies to improve day-to-day operations and achieve Golf Operations objectives.Welcome and engage with guests at the facility to ensure a positive and memorable experience.Shift Duties:Develop a comprehensive understanding of the facility,...
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Customer Experience Leader
3 days ago
Port Coquitlam, British Columbia, Canada Scotiabank Full timeAt Scotiabank, we're seeking a Customer Experience Leader to join our Canadian Banking Branch network. As the face of our organization, you'll be responsible for providing exceptional service and support to customers throughout their journey.About the RoleThis is a customer-facing role that requires strong communication and interpersonal skills. As a...
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Customer Experience Representative
3 days ago
Coquitlam, British Columbia, Canada Savers Full time**About Us**Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where second-hand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used clothing, accessories, and household goods at affordable prices.Our team members are passionate about creating...
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Customer Experience Ambassador
3 weeks ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob Summary:This role is expected to provide exceptional customer service and support to guests at Westwood Plateau. The ideal candidate will have a strong understanding of the facility and its operations, including the golf course, GPS on-cart system, and course rules and etiquette.Key Responsibilities:Anticipate and meet the needs of guests to ensure a...
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Seasonal Customer Experience Specialist
3 weeks ago
Coquitlam, British Columbia, Canada The Body Shop International Limited Full timeAbout The Body ShopThe Body Shop International Limited is a global beauty brand that has been pioneering cruelty-free beauty for over 40 years. Our mission is to generate positive economic, social, and environmental impact. We're committed to empowering people and enriching our planet.Your RoleAs a Seasonal Customer Experience Specialist, you will be part of...
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Customer Experience Ambassador
4 weeks ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeKey Responsibilities:This role is expected to provide exceptional customer service and support to guests at Westwood Plateau. The successful candidate will be responsible for anticipating customer needs and making suggestions for improvement of the day-to-day operation on an ongoing basis.Key Skills and Qualifications:Strong understanding of the entire...
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Customer Experience Ambassador
4 weeks ago
Coquitlam, British Columbia, Canada Westwood Plateau Full timeJob Summary:This role is expected to provide exceptional customer service and support to guests at Westwood Plateau. The ideal candidate will have a strong understanding of the facility and its operations, including the golf course, GPS on-cart system, and course rules and etiquette.Key Responsibilities:Anticipate and meet the needs of guests, making...
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Port Coquitlam, British Columbia, Canada Scotiabank Full timeJob OverviewWe are seeking an experienced leader to oversee our Retail Service teams at Scotiabank.About the RoleThis role is responsible for leading a team of Customer Experience Associates and Senior Customer Experience Associates.Key Responsibilities:The ideal candidate will have excellent leadership skills, with experience managing a team of employees....
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Customer Experience Ambassador
3 days ago
Coquitlam, British Columbia, Canada Tim Hortons Full timeIn 1964, the first Tim Hortons restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits since.Tim Hortons is Canada's largest quick-service restaurant chain operating with nearly 4,000 restaurants across the country. It's more than a coffee and bake...
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Customer Experience Specialist
2 months ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Port Coquitlam, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and...
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Customer Experience Specialist
1 month ago
Port Coquitlam, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Port Coquitlam, Canada.Key ResponsibilitiesProvide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing customer...