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Senior Manager, Research Strategy and Insights

2 months ago


Toronto, Ontario, Canada Scotiabank Full time
Job Summary

We are seeking a highly skilled Senior Manager, Research Strategy and Insights to lead and contribute to the overall success of Global Brand & Customer Insights across the Scotiabank Group of Companies.

Key Responsibilities
  • Develop and execute all aspects of market research for stakeholders across the Scotiabank Group of Companies, including designing end-to-end research projects and delivering research insights through various channels.
  • Establish a cohesive network of relationships with vendors to ensure that insights meet business needs and provide direction in the use of the most effective and innovative market research analytical techniques.
  • Coordinate, analyze, and present market research data, including insights from multiple sources, advising stakeholders or senior management on the best ways to action insights.
  • Provide relationship management support for various business lines across the organization by fostering trust with internal stakeholders and delivering insights in a consultative way to support stakeholders during strategy, ideation, and execution phases of their projects.
Requirements
  • Advanced level of experience in market research (8 or more years), preferably on the vendor or client-side.
  • Thorough understanding of the end-to-end process of quantitative and qualitative market research.
  • Superb written and verbal communication skills.
  • Proven ability to translate and communicate business requirements into technical research project specifications.
  • Extensive working knowledge of multi-variant statistical techniques.
  • Strong interpersonal skills with proven ability to work within cross-functional teams.
  • Superior organizational, analytical, and problem-solving skills.
  • Demonstrated project management skills - ability to balance multiple priorities and deadlines.
  • Expert knowledge of SPSS, Microsoft Excel, and PowerPoint; and Qualtrics.
  • Aware and knowledgeable of emerging market research techniques.
  • Fluency in Spanish highly desirable.
  • Completed an undergraduate university degree or college, such as commerce, mathematics, or computer science.
  • Completed Market Research certificate program, an asset.
  • Specialized qualitative training, Qualitative Research Associate designation, an asset.
What We Offer
  • A rewarding career path with diverse opportunities for professional development.
  • Internal training to support your growth and enhance your skills.
  • An inclusive working environment that encourages creativity, curiosity, and celebrates success.
  • Work in an Ecosystem where you'll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily, and more.
  • Hybrid Work Environment.