Zegna Brand Specialist

1 month ago

Vancouver, British Columbia, Canada Harry Rosen Full time
Job Title: Zegna Brand Specialist

Harry Rosen is a leading retailer of fine quality menswear with store locations across Canada. We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.

Job Summary:

We are seeking a highly motivated and experienced Zegna Brand Specialist to join our team. As a Zegna Brand Specialist, you will be responsible for leading a designer brand and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.

Key Responsibilities:
  • Lead by Example, focus on the achievement of sales goals managing a designer brand/department
  • Deliver product knowledge training to Advisors, develop taste level and brand image
  • Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele
  • Prepare for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales
  • Communicate with buying and visual teams to ensure the product inventory and spirit of the brand is represented
  • Participation and coordination of Trunk Shows
  • A focus for inspiring repeat exceptional customer experiences both online and in-store through consistent training
  • Demonstrated interest and ability to develop others
  • A leader focused on team building to the achievement of financial goals
Requirements:
  • A minimum of 2 years of retail experience sales preferably in a luxury environment, clothing or store/department leadership
  • Our menswear retail environment includes working within various departments such as sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure. Experience in these areas of the retail industry is preferred
  • A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store
  • The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
Perks:
  • Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

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