Senior Solutions Development Manager

3 weeks ago

Mississauga, Ontario, Canada Independent Electricity System Operator Full time

Job Title: Senior Solutions Development Manager

Job Summary:

We are seeking a highly skilled Senior Solutions Development Manager to join our team at the Independent Electricity System Operator (IESO). As a key member of our AppDev team, you will be responsible for overseeing the performance and operation of our technical team, ensuring the delivery of high-quality solutions that meet our business needs.

Key Responsibilities:

  • Provide general supervision to the technical team, ensuring the performance of all personnel, services, and technology.
  • Coach staff and provide feedback to improve their productivity, customer relations, and career development.
  • Conduct performance appraisals, provide feedback, and ensure staff receive appropriate training and development.
  • Ensure the health and safety needs of employees are met.
  • Communicate IESO policies and procedures, and ensure adherence to established standards, processes, and programs.

Delivery Responsibilities:

  • Negotiate with internal and external customers to ensure unit products and services are delivered as expected and within budget.
  • Negotiate delivery schedules with internal and external customers, considering IESO priorities.
  • Communicate the impact of the unit's work product to all stakeholders.
  • Provide qualified resources to support assigned work by aligning available skills to customer needs.
  • Work with customers to identify their IT needs and provide solutions to support their business processes.
  • Provide technical advice and consulting to line business or IT staff to troubleshoot or enhance systems.
  • Ensure the proper technical integration of systems, applications, and databases in the overall system architecture.
  • Participate in and ensure documentation is developed for safe and effective use of equipment.
  • Participate in and ensure documentation is developed for operations of a delivered solution.
  • Provide project management for small to medium-sized departmental projects, ensuring proper and timely scheduling and allocation of resources.

Continuous Improvement Responsibilities:

  • Identify areas of improvement and lead the team in implementing identified improvements.
  • Participate in establishing best practices for development, design, and ongoing support.
  • Establish and maintain development tool sets based on current and future needs.
  • Maintain knowledge of industry trends related to tools and platforms used by the technical team.

Vendor Engagement:

  • Work with vendors in scoping and delivering services as required by internal and external customers.
  • Participate in vendor selection processes.
  • Participate in oversight of vendor development practices, including code validation guidelines.

Requirements:

  • Requires knowledge of systems development, system operations, and general project management principles.
  • Requires knowledge of technical writing to prepare effective reports and presentations.

Experience:

  • Demonstrated experience with resource management and project management.
  • Demonstrated experience with multiple delivery methodologies.
  • Demonstrated ability to interact with internal management teams and external clients using strong leadership and communication skills.
  • Experience with designing, implementing, and supporting applications with Java and J2EE technologies.
  • Experience with data integrations between systems, including APIs, ETL, and ELT.
  • Experience with DevOps and/or DevSecOps.
  • Experience and/or understanding of Microservices and application containerization.

What We Offer:

  • A comprehensive total rewards program, including best-in-class benefits and a flexible workplace.
  • A challenging, fast-paced, and collaborative team environment where your perspectives and experiences matter.
  • Leaders who support your growth and success through regular feedback and coaching.
  • The opportunity to work with some of the brightest minds in the industry.

How to Apply:

Please submit your application through our website. We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.

Accommodation:

We are committed to creating an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know.

Background Check:

The successful candidate must be eligible to work in Canada and will be subject to a background check.

Hybrid Work Model:

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario.

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