Key Player in Service Experience and Strategy
1 week ago
At BRP, we're pushing the boundaries of innovation in the recreational industry. As a key player in service experience and strategy, you'll have a pivotal role in driving our growth.
About the RoleThis position requires a seasoned professional with extensive experience in service or aftersales functions for global manufacturing firms, particularly in leadership capacities. You'll be responsible for securing service readiness in product launches, developing leading service experiences, maintaining diagnostic tools, building connectivity initiatives, and leading a team to manage development initiatives.
The ideal candidate will possess a bachelor's degree in business administration or engineering, along with 10+ years of experience in a service or aftersales function and 5+ years in a leadership capacity. Proficiency in CRM applications like Salesforce and PLM applications like PTC and Catia is essential, as is experience with Microsoft Excel. A demonstrated track record of initiating and successfully implementing projects or ideas is also required.
What We OfferWe're committed to nurturing a culture that values diversity and inclusivity. Our employees are passionate about their work and strive to make a positive impact. In return, we offer a comprehensive compensation package that includes an annual bonus, generous paid time away, pension plan, collective saving opportunities, and industry-leading healthcare. Other benefits include flexible work schedules, summer schedule, holiday season shutdown, educational resources, and discounts on BRP products.
As a key member of our team, you'll enjoy a salary range of $120,000 - $180,000 per year, depending on your level of experience and qualifications. If you're a motivated individual who thrives in a dynamic environment, we encourage you to apply.
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