Application Support Technology Specialist
3 weeks ago
Job Summary:
Citi is seeking a highly skilled Application Support Technology Analyst to join our Fixed Income Trade Capture Support Team. As a key member of our team, you will be responsible for providing technical support and guidance to our end-users, ensuring the smooth operation of our critical fixed income trade processing platform.
Key Responsibilities:
- Provide technical support and guidance to end-users, resolving issues and improving service levels.
- Collaborate with development teams to improve application stability and supportability.
- Perform root cause analysis and implement controlled resolutions of incidents and problems.
- Review and approve planned application and infrastructure changes.
- Consult with clients and stakeholders to understand strategic objectives and requirements.
Requirements:
- 6-10+ years of experience in an Application Support role.
- Relevant experience in a critical role with high business impact.
- Excellent working knowledge of key computer science concepts.
- Excellent debugging and analytical skills.
- Proficient Linux and SQL skills.
What We Offer:
Citi is an equal opportunity and affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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