Application Support Technology Specialist

3 weeks ago


Mississauga, Ontario, Canada 08763 Citi Canada Technology Services ULC Full time

Job Summary:

Citi is seeking a highly skilled Application Support Technology Analyst to join our Fixed Income Trade Capture Support Team. As a key member of our team, you will be responsible for providing technical support and guidance to our end-users, ensuring the smooth operation of our critical fixed income trade processing platform.

Key Responsibilities:

  • Provide technical support and guidance to end-users, resolving issues and improving service levels.
  • Collaborate with development teams to improve application stability and supportability.
  • Perform root cause analysis and implement controlled resolutions of incidents and problems.
  • Review and approve planned application and infrastructure changes.
  • Consult with clients and stakeholders to understand strategic objectives and requirements.

Requirements:

  • 6-10+ years of experience in an Application Support role.
  • Relevant experience in a critical role with high business impact.
  • Excellent working knowledge of key computer science concepts.
  • Excellent debugging and analytical skills.
  • Proficient Linux and SQL skills.

What We Offer:

Citi is an equal opportunity and affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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