Bilingual Administrative Assistant

2 months ago

Québec, Quebec, Canada EightSix Network Full time

Job Summary

We are seeking a highly skilled and bilingual administrative professional to join our team at EightSix Network as a Senior Service Representative. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

Key Responsibilities

  • Support the execution of strategic initiatives, including tracking metrics and milestones.
  • Build effective relationships with internal and external stakeholders.
  • Analyze data and information to provide insights and recommendations.
  • Lead the planning, coordinating, and implementing department events.
  • Provide specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
  • Coordinate and monitor budgets and reporting on results vs. budget.
  • Manage and monitor calendars and upcoming events.
  • Dispatch meeting invitations, book meeting rooms, and arrange for resources and other requirements in support of smooth and efficient meeting facilitation.
  • Support the coordination and implementation of department events.
  • Develop and maintain a filing system, ensuring business and operational reports, forms, and other documentation, paper or electronic, are readily available.
  • Answer central phone lines, responding to and resolving/escalating inquiries.
  • Process invoices for payment in adherence with documented processes and guidelines and vendor agreements.
  • Prepare and log departmental expense claims and reports. Track expenses to ensure they stay within budget.
  • Make travel arrangements, booking flight/hotel reservations as needed.
  • Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.

Requirements

  • Bilingual (fluent in French and English – both written and verbal).
  • 3-5 years of experience in an administrative/professional support function.
  • 3+ years of experience in customer service and/or 5+ years of experience in an administrative role.
  • Salesforce experience.
  • Proficient in MS Suite (Outlook, Excel, etc.).

Preferred Qualifications

  • Former banking/FI experience.
  • Concur experience.

Soft Skills

  • Strong attention to detail.
  • Ability to work independently and with a team.
  • Professional demeanor.
  • Relatable, ability to take on challenges.
  • Honest and open viewpoint.
  • Strong organizational skills.
  • Collaboration and team skills.
  • Analytical and problem-solving skills.
  • Punctual.

Education

  • College/University Degree or Diploma.

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