Head of UX Design

7 days ago

Montreal, Quebec, Canada Tempo Software Inc. Full time
About the Position

We are seeking a seasoned Director of User Experience to lead our user experience and design initiatives across our suite of Strategic Portfolio Management (SPM) products. As a key member of our team, you will be responsible for defining the user experience vision, ensuring it is implemented across our products, and leading a team of UX designers and researchers.

Key Responsibilities
  • Lead Design Strategy: Develop and execute a cohesive design and UX strategy that aligns with our product strategy and business goals, emphasizing user engagement, satisfaction, and retention.
  • Champion User-Centered Design: Foster a culture that places user needs and experiences at the forefront of product development and leverage UX principles to inform design decisions.
  • User Research: Oversee user research initiatives to gather insights into user behavior, preferences, and pain points to inform design and product decisions.
  • UX Guidelines and Standards: Establish and maintain UX design guidelines, standards, and best practices to ensure consistency and quality across products and platforms.
  • Stakeholder Communication: Communicate UX design strategies, recommendations, and findings effectively to stakeholders at all levels of the organization.
  • Collaborate Across Teams: Work closely with product, engineering, and growth teams to ensure that design and UX principles are integrated into all stages of product planning and development.
  • Drive Innovation: Identify and implement innovative design and UX practices that enhance user experience and contribute to product differentiation and competitiveness.
  • Build and Mentor: Lead, inspire, and mentor a team of UX/UI designers and UX researchers, establishing a collaborative, high-performing team environment focused on excellence and continuous improvement.
  • Advocate for Users: Serve as the primary advocate for the user experience, ensuring that user feedback and research are integral to the product design process.
Requirements
  • 10+ years of experience in UX design, with proven ability to lead teams of designers.
  • Proficiency in UX design tools, such as Sketch, Figma, or similar, as well as a strong understanding of design principles, information architecture, and interaction design.
  • Experience executing and evolving product design solutions utilizing design systems, creating and documenting UI toolkits, style guides, and front-end frameworks for design and development teams.
  • Experience with UX Research, facilitating focus groups, and developing questionnaires with clickable prototypes to test hypotheses and identify design problems.
  • Strong strategic and analytical skills, with the ability to translate business goals and user needs into effective UX design strategies and solutions.
  • Written and verbal communication skills, including the ability to articulate alternative approaches required.
  • Leadership: Strong leadership skills with the ability to influence and inspire cross-functional teams. Excellent communication and interpersonal skills.
  • Education: Bachelor's Degree in User Experience Design, Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, or related discipline, or equivalent experience a plus.
  • Experience in Portfolio Management / Work Management, Strategic Portfolio Management (SPM), and Agile practices a plus.
About Tempo Software Inc.

We are a leading provider of Strategic Portfolio Management (SPM) products, serving over 20,000 customers worldwide. Our mission is to help modern, forward-thinking product and engineering teams work better. We are committed to creating an inclusive culture and are proud to be an equal opportunity employer.

We offer a remote-first work environment, unlimited vacation in most of our locations, great benefits, and a range of social activities. If you are a seasoned UX professional looking for a new challenge, we encourage you to apply.

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