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Medical Office Coordinator

2 months ago

DollardDes Ormeaux, Quebec, Canada ELNA Medical Full time

About the Role:

We are seeking a highly skilled and experienced Medical Receptionist to join our team at ELNA Medical. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service and administrative support.

Key Responsibilities:

  • Answering phone calls and responding to inquiries in a professional and timely manner
  • Booking appointments and managing patient schedules
  • Dealing with lab results and test reports
  • Checking patients in and handling missed appointments
  • Providing administrative support to the healthcare team

Requirements:

  • Minimum three years' experience in customer service
  • One year experience as a Medical Receptionist (an asset)
  • Self-motivated and autonomous
  • Punctual
  • Excellent computer skills
  • Ability to remain courteous and efficient in exchanges with patients
  • Excel under pressure and prioritize tasks
  • Ability to work on the phone in an efficient and professional manner
  • Excellent communication skills in French and English (written and spoken)
  • Able to produce accurate work with impeccable attention to detail
  • Ability to work with sensitive information and maintain confidentiality

About ELNA Medical:

ELNA Medical is committed to providing comprehensive, convenient, and cutting-edge healthcare solutions to optimize the well-being of our patients. We are a state-of-the-art healthcare complex that values excellence, quality, and patient safety.

What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.