Program Manager

2 weeks ago

Kitchener, Ontario, Canada BGIS Full time

About BGIS

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

Job Summary

The Project Specialist is responsible for assisting in the planning, developing, delivering, and reporting on the program of projects that will be assigned to project managers. All projects to be delivered within scope, schedule, and budget according to BGIS as well as client procedural boundaries. Renovation projects, installations, and/or new construction projects and other related projects of varying complexity are to be monitored, with all changes to schedule and forecasted spend documented in the central reporting software.

Key Responsibilities

  • Assists in providing program oversight of Project Management Team Members. Monitors specific objectives and development plans for the project management team.
  • Tracks and monitors the delivery of assigned facility-related projects from conception to completion, such as new facility construction, facility addition construction, installation projects, renovations, occupancy-related projects, and facility infrastructure projects.
  • Assists in the development and delivery of annual capital plans, including setting milestone schedules and drives decision-making for successful implementation.
  • Assists in the development and management of the delivery of assigned programs of projects, such as installation rollouts across multiple locations or delivery of interrelated projects. Ensures that program elements are properly assigned and resourced by project delivery teams. Actively tracks and manages program progress, striving to ensure that projects are started with adequate lead time to complete within client time parameters and to meet BGIS and team needs with respect to work loading and overall financial considerations.
  • Effectively executes and/or manages feasibility analysis & development of programs.
  • Provides reporting required to support BGIS and Client needs with respect to program execution.
  • Analyzes resourcing, project status, overall financial status, and key performance indicators for client reporting & continuous improvement of delivery.
  • Ensures proper and timely project and administrative-related reporting and systems inputs.
  • Assists in the management of the project delivery teams, ensuring assigned projects and/or programs are delivered within fees, cost, and service-level goals.
  • Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.

Requirements

  • Exceptional organizational, documentation, and reporting skills.
  • University graduation or professional certification (P. Eng, CMA, CGA, or equivalent courses).
  • More than five years up to ten years of relevant work experience.
  • Self-motivated and proactive.
  • Process & metrics interpretation, development & analysis skills.
  • Effective client service / management skills.
  • Effective interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong project management skills.
  • Ability to manage multiple assignments simultaneously.
  • Extensive specific experience and skills related to the assignment.
  • Construction management experience, depending on the assignment.
  • Estimating/forecasting skills.
  • Problem-solving and conflict management skills.
  • Knowledge of, and experience with, industry standards and regulations.
  • Software proficiencies related to the assignment – MS Excel, Project, Outlook, etc.
  • Project Management Accreditation.
  • Valid driver's license.

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