Dynamics CE Functional Architect: System Design Expert
1 month ago
Job Summary
As a Dynamics CE Functional Architect at Hitachi Vantara Corporation, you will drive implementations through all project phases, serving as the clients' main point of contact. You will identify client requirements through discovery meetings, design and lead the system architecture process, conduct end-user training, and develop CRM implementation standards.
Responsibilities
• Drive Dynamics CRM implementations through all project phases.
• Serve as the clients' main point of contact throughout all project phases.
• Identify the client's sales, marketing, and customer service or field service requirements through discovery meetings.
• Design and lead the system architecture process to create, define specifications for and implement customizations for any custom code or data migration requirements.
• Conduct end-user training and create and maintain knowledge transfer documentation.
• Develop and continue to refine CRM implementation standards and tools.
• Present tailored demonstrations of the technology solution.
Qualifications
• Strong CRM industry and product knowledge.
• 6+ years of Dynamics CE (CRM) experience as a Functional Consultant or Architect.
• 4+ years of experience in system design.
• Familiarity with relational database concepts.
• Strong Business Analysis skills including requirements and business process elicitation & documentation.
• Excellent presentation, communication, leadership, and client development skills.
• Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
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