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Assistant Manager

2 months ago

Brossard, Quebec, Canada Chocolats Favoris Full time

About the Role

Chocolats Favoris is seeking a highly motivated and experienced Assistant Manager to join our dynamic team in Brossard. As a key member of our management team, you will be responsible for supporting the Store Manager in planning and managing the financial, human, and material resources of the store.

Key Responsibilities

  • Mobilize and empower the team to deliver exceptional customer service
  • Supervise the work of employees to ensure adherence to company standards
  • Collaborate with the training team to develop and implement training programs
  • Participate in cash handling and financial management tasks
  • Assist in scheduling and task allocation
  • Ensure compliance with quality, hygiene, maintenance, and health and safety standards
  • Communicate effectively with the management team and store staff
  • In the absence of the Store Manager, assume decision-making responsibilities for the store

Requirements

  • Minimum 1 year of experience in team leadership or management
  • Passion for delivering exceptional customer service
  • Proven leadership and initiative skills
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other relevant software

About You

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service and leading a high-performing team. If you have a strong background in team leadership and management, and are looking for a challenging and rewarding role, we encourage you to apply.