Territory Assistant

1 month ago

Brossard, Quebec, Canada Hallmark Full time

Territory Assistant Job Summary:

The Territory Assistant is a part-time role that supports the Territory Manager in implementing rooftop level execution of all product programs within an assigned group of accounts and Retail Merchandisers.

Key Responsibilities:

  • Train new and existing employees on merchandising processes and procedures.
  • Ensure Retail Merchandisers maintain the expected number of visits and work within the allocated hours to stay within budget.
  • Support service coverage where vacancies exist or when coverage is needed.
  • Participate in department revisions, remerchandising, relocations, and new store installations in assigned territory as required.
  • React to issues that arise on a job site in real-time to ensure existing priorities are achieved.

Communication Skills:

  • Maintain ongoing communication with Territory Manager and territory colleagues to ensure knowledge of upcoming programs and in-store activities is up to date.
  • Strong communication skills are needed to gain, share, and clarify instructions and job requirements.
  • Liaise with account management as a Hallmark representative to identify any issues or opportunities and advise Territory Manager.
  • Build and maintain strong working relationships with Retail Merchandisers and account level management.

Qualifications and Experience:

  • High School Diploma
  • Experience in a retail environment is beneficial
  • Ability to lift up to 50 lbs regularly
  • Must be able to travel when required
  • Good verbal and written skills
  • Basic computer skills (Word, Excel, etc.)
  • Must have strong knowledge of Smartphone technology and ability to effectively manage an email account

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