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Hotel Operations Director

1 month ago

Chilliwack, Canada The Royal Hotel Chilliwack Full time
Job Summary

We are seeking a highly skilled and experienced Hotel General Manager to lead our team at The Royal Hotel Chilliwack. As a key member of our management team, you will be responsible for overseeing the overall operation of the hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Develop and implement strategic plans to achieve business objectives and improve hotel performance.
  • Lead and manage a team of hotel staff, providing guidance, support, and coaching to ensure excellent service delivery.
  • Manage hotel finances, including budgeting, forecasting, and controlling expenses.
  • Ensure compliance with hotel policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve hotel operations.
Requirements
  • 5+ years of experience in hotel management, preferably in a senior leadership role.
  • Proven track record of success in hotel operations, with a focus on guest satisfaction and revenue growth.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and stakeholders.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional service and exceeding guest expectations.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals.