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Restaurant Operations Manager
1 month ago
We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.
Key Responsibilities:- Evaluate and improve daily operations to ensure efficiency and productivity
- Monitor and manage staff performance, providing coaching and training as needed
- Recruit, hire, and train new staff members to ensure a high-performing team
- Set and manage staff work schedules to meet business needs
- Determine the type of services to be offered and implement operational procedures to ensure smooth execution
- Conduct regular performance reviews to ensure staff are meeting expectations
- Cost products and services to ensure profitability
- Organize and maintain inventory to ensure adequate stock levels
- Ensure that health and safety regulations are followed at all times
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation to drive sales and growth
- Address customer complaints and concerns in a professional and timely manner
- Provide exceptional customer service to ensure customer satisfaction
- Plan, organize, direct, control, and evaluate daily operations to ensure success
As a Restaurant Manager, you will be responsible for supervising a team of more than 20 staff members.
Work Conditions and Physical Capabilities:This role requires working in a fast-paced environment, under pressure, with tight deadlines, and handling heavy loads. You must be physically demanding and able to stand for extended periods.
Personal Suitability:We are looking for a candidate with excellent oral and written communication skills, who is accurate, client-focused, dependable, efficient, flexible, organized, reliable, and a team player.
Government Programs:We are a recognized employer and committed to providing a welcoming work environment for all employees.
Support for Persons with Disabilities:We apply accessible and inclusive recruitment policies to accommodate persons with disabilities.
Support for Newcomers and Refugees:We provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Youths:We provide awareness training to employees to create a welcoming work environment for youth.
Support for Veterans:We provide awareness training to employees to create a welcoming work environment for Veterans.
Support for Indigenous People:We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
Support for Mature Workers:We provide staff with awareness training to create a welcoming work environment for mature workers.
Support for Visible Minorities:We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.
