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Graduate Admissions Coordinator

2 months ago

Burnaby, British Columbia, Canada Simon Fraser University Full time
About the Role

As a key member of the Graduate Studies team at Simon Fraser University, you will play a critical role in supporting the administration of graduate programs across all three campuses and eight faculties. Your expertise will be essential in providing guidance and support to graduate students, faculty members, and graduate program assistants on matters related to graduate admission and registration.

Key Responsibilities
  • Perform complex and specialized clerical functions related to creating and maintaining accurate graduate admissions.
  • Act as an expert and resource person for inquiries from applicants, students, staff, and faculty on applications, admissions, fee assessment, deadlines, and related university policies and procedures.
  • Consult with Manager Graduate Admissions on reporting, tracking, and escalating inquiries as needed for further review.
  • Review and process various forms and documents while checking for correct application of procedure and accuracy.
  • Provide guidance to graduate program assistants at the University on matters related to graduate admission and registration.
Requirements
  • High School graduation and one year of post-secondary education, including training in word processing, database, and spreadsheet applications.
  • Minimum 3 years of experience.
  • Ability to adapt to new software applications and procedures and assist internal and external stakeholders with their use.
  • Ability to complete a high volume of work within deadlines.
  • Ability to work as a member of a team and work independently and prioritize.
  • Excellent interpersonal and customer service skills as well as oral, written, and intercultural communications skills.
  • Excellent analytical reasoning, problem-solving, and organizational skills.
What We Offer
  • 3 weeks' vacation (prorated for the first year).
  • Hybrid-work program for eligible positions.
  • Employer-paid defined benefit pension plan.
  • On-campus tuition waiver for employees and their immediate family members.
  • Funding for professional development expenses.