Pricing and Business Operations Specialist

1 day ago

Ottawa, Ontario, Canada Ciena Canada, Inc. Full time
Pricing and Business Operations Specialist

Ciena Canada, Inc. is seeking a skilled Pricing and Business Operations Specialist to support the Product Line Management organization. This role will be responsible for driving pricing activities to ensure alignment with customer value, business objectives, and product strategy. Key responsibilities include developing selling propositions, generating reports, and selectively attending product development meetings to provide input on pricing deliverables. The successful candidate will also work with Ciena Marketing to develop collateral explaining pricing levels and selling propositions. Additionally, this role will involve collaborating with Ciena Marketing, Commercial Management, Account teams, and other PLM team members. Key skills required for this position include pricing, systems skills, analysis skills, and work and interpersonal skills. A minimum of 3 years of experience in a technical business role, such as Product Management or Project Management, in a hardware or software product area is required. Experience developing pricing of hardware/software solutions in a business-to-business environment is also necessary. This role is a full-time position with a competitive salary range of $68,400 - $109,200 CAD and benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), and more.

Responsibilities
  • Drive pricing activities to ensure alignment with customer value, business objectives, and product strategy.
  • Develop selling propositions to support pricing models and assist account teams in positioning with customers.
  • Generate reports and validate which pricing models are working; which ones need revision to improve effectiveness.
  • Selectively attend product development meetings to maintain visibility of new product introduction activities and provide input on pricing deliverables.
  • Generate new pricing models to assess scenarios and review within the product management team and drive communication across Ciena.
  • Deliver training to Commercial Managers and other internal stakeholders on new product pricing.
  • Work with Ciena Marketing to develop collateral explaining pricing levels and selling propositions.
  • Collaborate with Ciena Marketing, Commercial Management, Account teams, and other PLM team members.
  • Ensure PLM requirements are driven into the development and maintenance of the systems that run our business - such as quote and bid tools, CRM, parts database, order management systems, and fulfillment systems.

Requirements
  • Pricing: Familiar with pricing strategies and approaches for hardware and software, understand pricing concepts such as economic value to customer as a way to determine price.
  • Systems Skills: Advanced Excel skills, ability to quickly learn to use multiple corporate systems such as parts database, service entitlement system, purchase order system, etc.
  • Analysis Skills: Ability to mine data, generate reports, derive meaningful insights, synthesize data into actionable recommendations.
  • Work & Interpersonal Skills: Good understanding of basic product financials - ROI, variable cost, cost reduction over time, gross margin, overhead costs, cost of capital, etc.
  • Experience: A minimum of 3 years of experience in a technical business role, such as Product Management or Project Management, in a hardware or software product area.

Preferred Skills
  • Pricing: Experience developing pricing of hardware/software solutions in a business-to-business environment.
  • Systems Skills: Experience as an advanced user with enterprise applications such as Salesforce, Oracle, etc.
  • Analysis Skills: Statistical analysis, AI/Machine learning, Power BI report/dashboard development, Dax programming, SQL, Alteryx workflow, Salesforce report/dashboard creation.

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