Player Protection and Game Security Director

2 months ago


Montreal, Quebec, Canada Ubisoft Entertainment Full time
Job Description

Job Title: Player Protection and Game Security Director

Company: Ubisoft Entertainment

Job Type: Full-time

Location: Flexible Working Organization: Office-based

Job Summary

The Player Protection and Game Security Director is a senior leadership role responsible for driving the overall player safety strategy for a production. This individual will define the vision to foster a safe and protective player experience, ensuring the evolution of the player's perception of their safety when they are in the game and tracking and communicating on the player safety health status in the game.

Key Responsibilities
  • Define and Communicate a Vision
    • Develop a comprehensive vision and strategy for player safety for the production team based on the project's past, present, and future needs, leading to creating ambitious objectives to better protect the game community.
    • Collaborate with the production cell owning player safety to plan and prioritize major milestones.
    • Work with service partners and their leadership teams to define the next steps for player safety in terms of investments and development for the player safety services provided to the productions in the Ubisoft ecosystem.
    • Manage the internal and public communication strategy around the production player safety topic.
  • Measure, Observe, Understand
    • Drive programs and initiatives to better measure, observe, and understand threats to player safety, in collaboration with relevant partners.
    • Participate in the definition of tracking standards and follow-up policies that enable comparisons among projects on the progress made in terms of player safety (toxicity, security...).
    • Build monitoring tools and dashboards with the relevant data teams.
    • Conduct research – including external partnerships with academic or industry – to understand disruptive behavior dynamics and impact.
    • Report and communicate about the level of exposure and progress made.
  • Define and Enforce Player Safety Accountability
    • Ensure player safety is at the center of every design and that production processes and product/feature definitions consider player safety in their conception.
    • Define standards and best practices to guide designers and cell owners in their conception.
    • Establish the annual development plan with project security and safety teams.
    • Participate in the directors' reviews to identify possible gaps and flags in terms of player safety.
    • Work with production leaders to identify necessary process upgrades to better incorporate player safety education and de-risk in the existing processes.
  • Support Product Strategy for Player Safety Services
    • Work with transversal teams to expose the production vision and needs in terms of product and services.
    • Collaborate with different stakeholders to shape new services and ensure they fit the production's needs regarding player safety.
    • Define collaboration mandates with various service partners to bring onboard or create new transversal services.
    • Leverage best practices, benchmarks, and competitive intel to fuel and guide new product and services development.
  • Educate
    • Raise awareness among other services and partners about norms, best practices, references, and new trends/threats observed in the player safety field.
Qualifications
  • Senior management experience within the online gaming industry or another relevant digital industry.
  • First-hand experience dealing with online communities of users and managing user safety stakes.
  • Deep understanding of technology, UX, software development, and business stakes related to digital spaces and/or the online video games industry.
  • Analytical mindset at ease with data-driven environments.
  • Strong understanding of online gaming culture.
  • Strategic achiever who will drive momentum while building alignment in a complex environment.
  • Passion for online video games is a plus.
What to Send Our Way

Your CV highlighting your background, skills, and any games shipped.

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