Team Lead

2 months ago


Kelowna, British Columbia, Canada Purdys Chocolatier Full time
About the Role

Purdys Chocolatier is seeking a highly motivated and experienced Team Lead to join our team at our Orchard Park location. As a Team Lead, you will play a key role in leading our team to success by providing exceptional customer service, driving sales, and working collaboratively with our staff to achieve our goals.

Key Responsibilities
  • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service
  • Assist with merchandising, visual displays, and store operations to ensure a positive customer experience
  • Work closely with the Shop Management to develop and implement sales strategies and promotions
  • Provide coaching and feedback to team members to improve their performance and skills
  • Assist with inventory management, ordering, and receiving to ensure accurate stock levels
  • Participate in ongoing training and development to stay up-to-date on company policies, procedures, and products
Requirements
  • 2+ years of experience in a leadership role in a fast-paced retail or hospitality environment
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent required; post-secondary education an asset
What We Offer
  • A competitive hourly rate
  • A comprehensive benefits package, including extended health and dental coverage
  • A generous employee discount program
  • Ongoing training and development opportunities
  • A fun and dynamic work environment

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