Beverage Service Manager

3 weeks ago


Vancouver, British Columbia, Canada The Bench Bakehouse Full time
Beverage Service Manager Job Description

The Bench Bakehouse is seeking a skilled Beverage Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our beverage services.

Key Responsibilities:
  • Staff Performance Monitoring: Regularly monitor and evaluate the performance of our beverage service staff to ensure they are meeting our high standards.
  • Operations Planning: Plan and organize daily operations to ensure efficient service delivery and maximum customer satisfaction.
  • Scheduling: Set staff work schedules to ensure adequate coverage during peak periods.
  • Service Offerings: Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to ensure the best possible deals.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
Benefits:
  • Health Benefits: Enjoy access to a comprehensive dental plan and healthcare plan.
  • Financial Benefits: Receive a bonus for outstanding performance.
  • Support for Newcomers and Refugees: Assist with immediate settlement needs and support social and labour market integration.
  • Support for Indigenous People: Offer mentorship, coaching, and networking opportunities, and provide cultural competency training.

Work Details: This is a permanent position with a 30-40 hour workweek. English is the primary language of communication.



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