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Food Service Team Lead

4 weeks ago

Richmond Hill, Ontario, Canada Pizza Hut Full time
Pizza Hut Food Service Supervisor Job Description

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut. As a Food Service Supervisor, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a professional and courteous manner.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Work Environment: Noisy, wet/damp, and hot work site environment.
  • Work Setting: Restaurant.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, and physically demanding.
  • Personal Suitability: Excellent oral communication, flexibility, and team player.