Customer Service Representative

4 weeks ago

Brampton, Ontario, Canada Sign A Rama Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Sign A Rama. As a Receptionist, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service, answering phone calls, and managing front desk operations.

Key Responsibilities
  • Provide exceptional customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Answer phone calls, respond to emails, and manage front desk operations, including greeting customers, directing them to the appropriate staff member, and handling general administrative tasks.
  • Manage and maintain accurate records, including customer information, phone calls, and other relevant data.
  • Perform various administrative tasks, such as filing, photocopying, and data entry.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Develop and maintain a positive and professional working relationship with colleagues, customers, and other stakeholders.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a customer service or administrative role is an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
Working Conditions

This is a full-time position, working 40 hours per week. The ideal candidate will be able to work effectively in a fast-paced environment, with a high level of accuracy and attention to detail.

Language

The primary language of work is English.

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