Customer Service Representative

1 month ago


Brampton, Ontario, Canada Dynacare Full time
Customer Care Representative

At Dynacare, we're committed to delivering exceptional patient experiences. As a Customer Care Representative, you'll play a vital role in ensuring our customers receive the highest level of care and support.

Key Responsibilities:
  • Provide technical assistance and support to customers via phone and email.
  • Manage and resolve customer complaints in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Develop and maintain strong relationships with customers to drive loyalty and retention.
  • Stay up-to-date with industry developments and best practices to continuously improve customer service.
Requirements:
  • Minimum of a Community College diploma in a related field.
  • Relevant experience in customer service roles, preferably in a healthcare or insurance environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Dynacare is a Top Employer and a great place to work. If you're passionate about delivering exceptional customer experiences and supporting healthy lives, we'd love to hear from you.



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