Food Service Team Lead

1 month ago


Upper Tantallon, Nova Scotia, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that they are properly trained and equipped to provide excellent customer service.
  • Quality Control: Ensure that food and service meet quality control standards, addressing any issues or concerns promptly and efficiently.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Setting: Various locations, including restaurants, cafes, and catering services.
  • Physical Capabilities: Combination of sitting, standing, and walking, with the ability to work in a fast-paced environment.
Personal Suitability:
  • Client Focus: Excellent customer service skills, with the ability to provide a high level of service to customers.
  • Efficient Interpersonal Skills: Strong communication and interpersonal skills, with the ability to work effectively with staff and management.
  • Flexibility: Ability to work flexible hours, including evenings, weekends, and holidays.
Government Programs:
  • Recognized Employer: Tim Hortons is a recognized employer, offering a range of benefits and opportunities for career advancement.
  • Work Term: Permanent, full-time position.
  • Work Language: English.
  • Hours: 35 hours per week.


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