Food Service Supervisor
4 days ago
**Job Title:** Food Service Supervisor - Dining Experience Expert
**Location:** Tim Hortons (to be determined)
**Job Type:** Full-time
**Estimated Salary:** $45,000 - $60,000 per year
**About the Job:
At Tim Hortons, we're looking for a skilled Food Service Supervisor to join our team. As a key member of our dining experience team, you'll play a vital role in ensuring that our guests receive exceptional service and high-quality food.
**Responsibilities:
* Supervise and coordinate activities of staff who prepare and portion food, maintaining a clean and organized workspace* Train staff in job duties, sanitation, and safety procedures to ensure compliance with company standards* Estimate ingredient and supplies required for meal preparation, minimizing waste and optimizing inventory* Hire and manage food service staff, fostering a positive work environment* Ensure that food and service meet quality control standards, addressing customer complaints or concerns promptly* Prepare budget and cost estimates, monitoring financial performance* Maintain records of stock, repairs, sales, and wastage, providing valuable insights to management* Prepare and submit reports on operational performance, identifying areas for improvement* Supervise and check assembly of trays and delivery of food trolleys, ensuring timely and efficient service* Establish work schedules, balancing staff workload and meeting business demands
**Requirements:
* Secondary (high) school graduation certificate is mandatory; relevant education or certifications are an asset* 1 to less than 7 months of experience in a related field, preferably in a fast-paced environment* Excellent leadership and communication skills, with the ability to train and motivate staff* Strong organizational and problem-solving abilities, with a focus on efficiency and productivity* Ability to work under pressure and maintain a calm demeanor in a fast-paced environment* Physical capabilities include standing for extended periods, lifting up to 25 kg, and working in a fast-paced environment
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