Contract Delivery Specialist
4 weeks ago
We are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers while ensuring compliance with contractual obligations.
Main Responsibilities:- Cultivate strong relationships with customers and stakeholders to exceed their expectations
- Monitor and report on SLA/KPI compliance, addressing any issues proactively
- Lead performance reviews and identify opportunities for improvement
- Respond promptly to customer queries and complaints
- Produce regular performance reports and communicate updates
- Alert the commercial team to growth opportunities
- Lead winter resilience communications
- Collaborate on SLA improvement plans
- Ensure compliance with health & safety standards and information protection
- Optimize financial transactions and reporting
- Promote business productivity and efficiency
- Excellent verbal and written communication skills
- Advanced Excel and PowerPoint skills
- Ability to build and maintain relationships
- Proactive team player
- Strong organisational and negotiation skills
- Independent worker within policy and budget limits
- Innovative problem-solving skills
- Eligible for a valid Airside Pass
- Gathers and evaluates information to make informed decisions
- Anticipates and exceeds customer needs, reinforcing service at all levels
- Promotes safe behaviour and prioritises health and safety
- Adapts to global business environments and diverse cultures
- Understands international business trends and impacts
-
Contract Delivery Specialist
4 weeks ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, ensuring contractual governance, and driving operational success.Main Responsibilities:Cultivate strong...
-
Contract Delivery Specialist
4 weeks ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, ensuring contractual governance, and driving operational success.Main Responsibilities:Cultivate strong...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerAt Tcr International, we are seeking a highly skilled Contract Delivery Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, ensuring contractual governance, and driving operational success.Main Responsibilities:Cultivate strong...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerAt Tcr International, we are seeking a highly skilled Contract Delivery Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, ensuring contractual governance, and driving operational success.Main Responsibilities:Cultivate strong...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerTo excel in this role, you will work closely with our customer base to develop strong stakeholder relationships, effectively managing all customer requests to demonstrate a proactive, consistent, and seamless service.Key responsibilities include ensuring contractual governance and reporting obligations are met, while...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerTo excel in this role, you will work closely with our customer base to develop strong stakeholder relationships, effectively managing all customer requests to demonstrate a proactive, consistent, and seamless service.Key responsibilities include ensuring contractual governance and reporting obligations are met, while...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
1 month ago
Canada Tcr International Full timeJob SummaryWe are seeking a highly skilled Contract Delivery Manager to join our team at Tcr International. As a key member of our operations team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring seamless service delivery and contractual governance.Key ResponsibilitiesCultivate and maintain stakeholder...
-
Contract Delivery Specialist
3 weeks ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerTo excel in this role, you will work closely with our customer base to develop strong stakeholder relationships, effectively managing all customer requests to demonstrate a proactive, consistent, and seamless service.Key responsibilities include ensuring contractual governance and reporting obligations are met, supporting...
-
Contract Delivery Specialist
3 weeks ago
Canada Tcr International Full timeJob Title: Contract Delivery ManagerTo excel in this role, you will work closely with our customer base to develop strong stakeholder relationships, effectively managing all customer requests to demonstrate a proactive, consistent, and seamless service.Key responsibilities include ensuring contractual governance and reporting obligations are met, supporting...