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Food Service Supervisor
2 months ago
At Tony's Pasta & Seafood House, we are seeking a highly skilled Food Service Supervisor to join our team. As a key member of our kitchen staff, you will be responsible for ensuring the smooth operation of our food service department.
Key Responsibilities:- Supervise and Coordinate Staff: Lead and manage a team of 3-4 staff members, providing guidance and support to ensure excellent service and food quality.
- Establish Work Schedules: Create and manage work schedules to meet the demands of our busy restaurant.
- Train and Develop Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
- Quality Control: Ensure that all food and service meet our high standards of quality and presentation.
- Customer Service: Address customer complaints and concerns in a professional and courteous manner.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: English.
- Work Hours: 40 hours per week.
Our restaurant operates in a fast-paced environment with tight deadlines. You must be able to work under pressure and maintain a high level of productivity.
Personal Suitability:- Client Focus: Provide excellent customer service and ensure customer satisfaction.
- Efficient Interpersonal Skills: Communicate effectively with staff, customers, and management.
- Flexibility: Adapt to changing circumstances and priorities.
- Team Player: Collaborate with colleagues to achieve team goals.