Food Service Supervisor

1 month ago

Whitehorse, Yukon, Canada Tony's Pasta & Seafood House Full time
Job Title: Food Service Supervisor

At Tony's Pasta & Seafood House, we are seeking a highly skilled Food Service Supervisor to join our team. As a key member of our kitchen staff, you will be responsible for ensuring the smooth operation of our food service department.

Key Responsibilities:
  • Supervise and Coordinate Staff: Lead and manage a team of 3-4 staff members, providing guidance and support to ensure excellent service and food quality.
  • Establish Work Schedules: Create and manage work schedules to meet the demands of our busy restaurant.
  • Train and Develop Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
  • Quality Control: Ensure that all food and service meet our high standards of quality and presentation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment:

Our restaurant operates in a fast-paced environment with tight deadlines. You must be able to work under pressure and maintain a high level of productivity.

Personal Suitability:
  • Client Focus: Provide excellent customer service and ensure customer satisfaction.
  • Efficient Interpersonal Skills: Communicate effectively with staff, customers, and management.
  • Flexibility: Adapt to changing circumstances and priorities.
  • Team Player: Collaborate with colleagues to achieve team goals.

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