Customer Service Supervisor

4 weeks ago


Winnipeg, Manitoba, Canada Golf-square Inc. Full time

Job Title: Customer Service Supervisor

Job Summary: We are seeking a highly skilled Customer Service Supervisor to join our team at Golf-square Inc. The successful candidate will be responsible for supervising and coordinating the activities of our customer service team, ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Authorize payments by cheque
  • Order merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Supervise and co-ordinate activities of workers
  • Conduct performance reviews

Requirements:

  • 1 year to less than 2 years of experience
  • Permanent employment
  • English language proficiency
  • 30 to 40 hours per week


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