Customer Service Team Lead
2 weeks ago
Customer Service Supervisor at Discovery Centre
We are seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a key member of our customer support team, you will be responsible for coordinating, assigning, and reviewing work to ensure seamless customer service delivery.
Key Responsibilities:
- Co-ordinate, assign and review work to ensure timely and effective customer service delivery
- Lead a team of customer support representatives to achieve exceptional customer satisfaction
- Develop and implement processes to improve customer service efficiency and effectiveness
Requirements:
- 2 years of experience in customer service or a related field
- Proven leadership and team management skills
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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