Customer Service Team Lead

3 weeks ago


Halifax, Nova Scotia, Canada Discovery Centre Full time

We are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at the Discovery Centre. As a key member of our customer service team, you will be responsible for coordinating, assigning, and reviewing work to ensure seamless delivery of our services.

The ideal candidate will have a Bachelor's degree and at least 2 years of experience in a similar role. You will be responsible for:

  • Coordinating and assigning work to team members
  • Reviewing work to ensure quality and accuracy
  • Providing guidance and support to team members

In addition to your technical skills, you will also be responsible for:

  • Providing excellent customer service
  • Building strong relationships with team members and stakeholders
  • Staying up-to-date with industry trends and best practices

We offer a competitive compensation package, including:

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application.



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