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Disaster Recovery Specialist

2 months ago

Kitchener, Ontario, Canada Manulife Full time
Job Description

Manulife is seeking a highly skilled Disaster Recovery Specialist to join our Global Technology Services Management and Support Team.

Key Responsibilities:
  • Develop and maintain a comprehensive Disaster Recovery program that ensures the availability of critical services, systems, networks, and information assets.
  • Partner with IT and Project Management colleagues to ensure technical assets are resilient and systems are built with DR requirements embedded.
  • Work with incident management and other BC/DR professionals to deliver and gather timely information and provide guidance while managing the response to planned or unplanned events.
  • Develop, schedule, and conduct DR exercises in accordance with segment goals and Global standards.
  • Develop and maintain recovery plans in an enterprise BCM planning system.
  • Work with other IRM teams to identify areas of program improvement and drive execution through special projects and general working sessions.
  • Maintain third-party vendor records in our DR plan repository.
  • Provide reporting metrics and analytics, including Key Risk Indicators, compliance reporting, and dashboards.
  • Conduct efficient and effective meetings with a large audience at different levels, technical or non-technical.
  • Effectively connect with external auditors to explain and defend the DR program.
Requirements:
  • 2-4 years of Disaster Recovery experience encompassing all aspects of data center infrastructure.
  • Understanding of VMware Cloud technologies and recovery alternatives.
  • Experience using Fusion Risk Management tool, Archer, and ServiceNow.
  • Financial Services industry experience preferred.
  • Professional certification in BCM – ABCP, CBCP, MBCI, or MBCP a plus.
  • Good communication and organization skills.
  • Ability to build relationships, engage, and influence others.
  • Achievement-oriented with project management skills and the ability to work independently and as part of a team.
  • Ability to work off-hours to help manage incidents or connect with colleagues in different time zones.
What We Offer:
  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.