Operations Manager

7 days ago


Hamilton, Ontario, Canada Tim Hortons Full time

About Us

At Tim Hortons, we're committed to providing our guests with a memorable experience every day. We strive to create a safe, inclusive, and respectful work environment that fosters growth and development for all our team members.

Job Summary

We're seeking a highly motivated and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for empowering and leading your team to deliver exceptional guest experiences. You will promote a respectful team environment and manage team members with open communication and understanding.

Key Responsibilities

  • Train and coach a diverse team to achieve and maintain high standards of operation
  • Plan and execute methods of increasing sales and achieving targeted costs
  • Manage team members with open communication and understanding
  • Empower and lead your team to deliver exceptional guest experiences
  • Support the Restaurant Manager in running a successful business

Requirements

  • 3-5 years of quick service experience in a supervisory role
  • Practical knowledge of recruiting, training, and coaching team members
  • Strong operational experience
  • Ability to lead a diverse team in a fast-paced environment
  • Excellent communication and leadership skills

What We Offer

  • Benefits
  • Flexible Schedule
  • Employee meal discount
  • Premium Rate of Pay
  • Bonus plan available
  • Family environment

Why You'll Love Working Here

  • Demonstrate a passion for guest service and creating exceptional guest experiences
  • Pride yourself on building relationships with guests and your team
  • Have strong operational experience
  • Have a passion for coaching and mentoring and are comfortable delegating tasks
  • Are ready to take on the full responsibility of running a Tim Hortons restaurant
  • Enjoy leading a diverse team in a fast-paced environment
  • Are able to engage others and develop high performance within your team

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