Restaurant Operations Manager

2 weeks ago


Spruce Grove, Alberta, Canada Spruce Grove Grill & Chill Full time
About the Role

We are seeking a skilled Restaurant Operations Manager to join our team at Spruce Grove Grill & Chill. In this role, you will oversee the day-to-day operations of our restaurant, ensuring exceptional customer service and a seamless dining experience.

Job Description
  • Schedule Management: Create and manage efficient schedules for staff members, ensuring adequate coverage during peak hours and minimizing labor costs.
  • Staff Supervision: Train, supervise, and mentor food service staff in their duties, emphasizing sanitation and safety procedures to maintain a clean and healthy environment.
  • Cost Control: Estimate ingredient and supply requirements for meal preparation, preparing budget and cost estimates to ensure profitability.
  • Customer Service: Address customer complaints or concerns promptly, resolving issues in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future improvements.
Key Responsibilities
  • Supervise Food Preparation: Oversee the assembly of trays and delivery of food trolleys, ensuring timely and efficient service.
  • Mentorship Programs: Develop and implement mentorship programs that pair staff with experienced employees, promoting knowledge sharing and skill development.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
Benefits
  • Promotion Opportunities: Career advancement opportunities within our organization.
  • Competitive Salary: A competitive salary range of $60,000 - $80,000 per year, depending on experience.


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