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Department Manager

2 months ago


Windsor, Ontario, Canada Downtownwindsor Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to oversee the day-to-day operations of our Produce department at Downtown Windsor. As a key member of our store team, you will be responsible for ensuring the department meets or exceeds sales and profitability goals, while providing exceptional customer service and leading a team of associates.

Key Responsibilities
  1. Department Operations: Oversee the day-to-day operations of the Produce department, including managing inventory levels, coordinating with other departments, and maintaining a clean and safe environment for customers and employees.
  2. Team Leadership: Train and develop department associates in customer service, product knowledge, and merchandising, and lead, coach, and motivate colleagues to improve productivity, engagement, and retention.
  3. Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  4. Merchandising and Inventory: Ensure merchandise is stocked, displayed, and priced appropriately, and monitor inventory levels to prevent stockouts and overstocking.
  5. Financial Management: Manage departmental expenses and assist in budget preparation, ensuring the department operates within budget and meets financial goals.
Requirements
  1. Education: High school diploma or equivalent; some college coursework preferred.
  2. Experience: Previous retail management experience, preferably in a departmental or specialty store setting.
  3. Skills: Strong leadership and interpersonal skills, with the ability to motivate and develop associates; excellent organizational and time management skills; ability to work a flexible schedule, including nights and weekends.
  4. Knowledge: Knowledge of retail operations, including merchandising, inventory management, and customer service; proficiency in basic computer skills, including Microsoft Office.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply.