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Housing Outreach Specialist
1 month ago
Job Type: Permanent Full Time
Salary Range: $, per Local 684 Collective Agreement
Job Summary:
The Housing Outreach Worker provides support and services to individuals who are homeless or at risk of homelessness, with a focus on those living with mental illness and/or addictions. This role involves promoting therapeutic relationships, providing street outreach, community and housing outreach, case management, and coordination with other services and organizations.
Key Responsibilities:
- Service Engagement, Assessment, Community Relations/Advocacy, General Organizational Responsibilities
- Housing Outreach Workers' specific duties vary based on assigned responsibilities in each of the following areas: Health Promotion & Education, Tenancy Support Services, Outreach (Homelessness Initiative)
Qualifications:
Education, Certification & Experience:
- Minimum two-year diploma in a Human Services related field
- Current registration with OCSWSSW or a regulated body under the Regulated Health Professions Act, if eligible
- Mandatory certification in ASIST, and First Aid/CPR (or willing to obtain on own within 3 months
- Minimum one-year experience in the fields of mental health, addictions, and housing services
Knowledge, Skills and Abilities:
- Ability to work in partnership with clients
- Extensive knowledge and understanding of the mental health and addictions services
- Extensive knowledge of standardized screening and assessment tools
- Extensive knowledge of community services, supports and resources
- Ability to apply Recovery principles and empowerment-orientated philosophies and practices in work with clients
- Ability to recognize and diffuse potential conflict situations
- Demonstrated ability to observe boundaries, engage in appropriate emotional regulation, refrain from dual relationship with residents/clients
- Ability to demonstrate diplomacy and negotiation skills in client and system advocacy
- Ability to make sound clinical judgments and to effectively communicate that to others
- Excellent organizational and time management skills
- Excellent interpersonal skills to develop and maintain sound relationships within and outside CMHA
- Excellent written and verbal communication skills
- Ability and flexibility to work independently on a range of tasks within specified time frames and deadlines and to work as part of a team
- Excellent computer skills and competency in software applications used by the agency
- Demonstrated ability to engage in reasonable self-care strategies that incorporate balancing work/life responsibilities
- Excellent problem-solving and decision-making skills
Other:
- Acceptable Criminal Record Check and Vulnerable Sector Check upon hire; to be maintained throughout employment
- Ability to provide effective client services in English and French, is preferred
- Requires heavy lifting, reaching, repetitive and bending
- Ability to move, ascend, descend and position self from floor and back up for prolong periods
- Valid driver's license and access to a reliable vehicle
How to Apply:
Please submit application on our HRIS Portal no later than Friday October 11, 2024 at 4:00pm.
Disclaimer:
This is a bargaining unit position represented by OPSEU. Internal candidates who meet the minimum academic qualifications as well as the minimum requirements of skill, ability and experience for the vacancy shall be provided with an interview and considered prior to any external candidate.
Only those candidates selected for an interview will be contacted.
CMHA values diversity and is an equal opportunity employer. CMHA is committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act